FAQ's

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What is the difference between Chippewa, Kandiyohi, and Wisconsin Glacier Springs?

Chippewa is a natural spring water. Kandiyohi is purified water with natural minerals added for taste and health benefits. Wisconsin Glacier Springs is artesian well water.


What is the source of your waters?

Chippewa Spring Water comes from a natural spring in Chippewa Falls, Wisconsin. A natural spring is an underground water source that flows naturally to the earth's surface without the need for drilling. The source for the Premium Kandiyohi Purified Water is Willmar municipal well water after city processing. Water is purified through reverse osmosis to remove all minerals and impurities. Calcium, magnesium, and potassium are added back in to create greate tasting purified drinking water. Wisconsin Glacier Springs Water comes from an artesian well located in Plymouth, Wisconsin. Artesian water comes from a well that taps a confined aquifer (a water-bearing underground layer of rock or sand) in which the water level stands at some height above the top of the aquifer. Therefore, once the well has been drilled, the water flows freely to the surface.


How many chemicals are in your spring water?

Our spring waters contain no potentially harmful chemicals, such as chlorines or bromines. The chemical composition of water is H20. When water has total dissolved solids (TDS) greater than 0, it means that there are other elements or minerals in the water. Distilled water has a TDS of 0. The TDS of Kandiyohi Purified Water is 22-27. The TDS of our spring waters vary by the spring source. The TDS of Chippewa Spring Water is 87-95. Chippewa is considered one of the purest spring waters available and, according to consumers, has a "crisp" and "clean" taste.


Is there fluoride in Chippewa and Kandiyohi water?

The only waters with fluoride are those brands and packages labeled to include fluoride. Fluoride products are produced for customers and consumers wanting supplimental fluoride. No other products contain fluoride.


What are the different types of water?

Artesian Water/Artesian Well Water
Natural water from a well that taps a confined aquifer (a water-bearing underground layer of rock or sand) in which the water level stands at some height above the top of the aquifer.

Drinking Water
Drinking water is another name for bottled water. Drinking water is what is sold for consumption in sanitary containers and contains no added sweeteners or chemical additives, other than flavors, extracts or essences. This type of water must be calorie-free and sugar-free. Flavors, extracts or essences may be added to drinking water, but they must comprise less than one-percent-by-weight of the final product or the product will be considered a soft drink. Drinking water may be either sodium free or contain very low amounts of sodium.

Purified Water
Water that has been produced by distillation, deionization, reverse osmosis or other suitable processes, and that meets the definition of purified water in the United States Pharmacopoeia, may be labeled as purified bottled water. Other suitable product names for bottled water treated by one of the above processes may include "distilled water" if it is produced by distillation, "deionization water" if the water is produced by deionization, or "reverse osmosis water" if the process used is reverse osmosis.

Spring Water
Natural water derived from an underground formation from which water flows naturally to the surface of the earth. Spring water must be collected only at the spring or through a bore hole that taps the underground formation and finds the spring. Spring water collected with the use of an external force must be from the same underground stratum as the spring and must have all the physical properties, before treatment, and be of the same composition and quality as the water that flows naturally to the surface of the earth.

Well Water
Natural water from a hole bored, drilled or otherwise constructed in the ground which taps the water of an aquifer.


Why is it important to drink water?

The human body is nearly 60% water. Daily activity and the dehydrating effects of products such as coffee, alcohol, and soft drinks deplete the water in your body, so it is important to continually replenish your reserves. Your body needs water for a variety of functions such as regulating body temperature, transporting nutrients and oxygen to cells, cushioning joints and removing waste.


How much water do I need each day?

Health experts and nutritionists recommend eight 8 oz. servings per day. Most people are dehydrated to some degree, because they don't drink the recommended number of servings each day. Dehydration can lead to dry skin, headaches and other more serious health concerns.


What are the benefits of bottled water?

The key benefit of bottled water is hydration. Having easy access to quality water and getting in the habit of consuming water on a regular basis promotes proper hydration and overall good health. When bottled water is easily accessible, it encourages children and adults to get in the habit of drinking water rather than more expensive and less healthy beverages, such as soda pop and fruit drinks.


Who regulates the bottled water industry?

Bottled water is regulated at the industry, state, and federal levels. Industry associations such as the International Bottled Water Association require members to undergo an annual, unannounced inspection by an independent party. The IBWA has also set up a Model Code in order to insure quality in products produced by members. States provide additional inspections and certification. The Food and Drug Administration regulates the industry at the federal level. All bottlers must adhere to their regulations regarding quality, labelling, and manufacturing.


Are there harmful bacteria in the water?

The IBWA states on its website that, according to Dr. Stephen Edberg, Ph.D., A.B.M.M., and Professor of Laboratory Medicine and Internal Medicine at the Yale University School of Medicine and Directory of the Clinical Microbiology Laboratory, Yale-New Haven Hospital, "Consumers can be confident in the safety of bottled water. The Centers for Disease Control (CDC) has never confirmed an outbreak, illness or fatality in the United States linked to the consumption of bottled water. Bottled water that complies with FDA and IBWA Model Code standards has been shown not to harbor medically harmful microbes." In order to insure that you receive high quality water, we filter the water for all of our brands and test it frequently.


How much water will my family need?

For a family of four that uses water for drinking only, we recommend starting with four 5-gallon bottles per month. During your first month, you can determine, more precisely, your family's level of consumption. If your family uses bottled water for cooking and juice, as well as for drinking, we recommend starting with five or six 5-gallon bottles per month.


How much water will my company need?

  • 10-15 Employees... start with three 5-gallon bottles per month and make adjustments according to actual consumption.
  • 15-30 Employees... start with five 5-gallon bottles per month and make adjustments according to actual consumption.
  • 30+ Employees... start with one 5-gallon cooler and five 5-gallon bottles for up to thirty people; additional employees may require additional coolers and water bottles; your sales representative can help you determine the appropriate amount.

  • Is steam distillation the same as reverse osmosis?

    No. Steam distillation super heats the water to eliminate all minerals within a tolerance of 0-1 (or perhaps 0-2 ppm TDS), recollects the steam, and condenses it back into a liquid form. Reverse osmosis sends water through membrane filtration and other treatments to produce purified water. The TDS of reverse osmosis water varies widely from close to 0 to up to 50 or more. Kandiyohi has a TDS of 22-27 due to the minerals that are added after purification to enhance flavor and health benefits.


    Who carries your water in my area?

    Premium Waters has distributors throughout the United States. Give us a call at 1-800-332-3332, and one of our customer service representatives will be able to give you the name of a distributor in your area.


    Why should I pay for delivered water?

    Delivered water is often less expensive than store-bought water. Moreover, bottled waters vary in quality and taste. When you purchase spring water, you have studies, tests and records to prove its authenticity and purity as natural spring water.


    How much does delivered water cost versus store-bought water?

    Our five-gallon bottles allow you to enjoy natural spring water at a price of 10 cents per 8 oz glass. If you figure in the monthly cooler rent for a Hot and Cold cooler and four 5-gallone bottles delivered per month, you are spending only slightly more, 14 cents, for every piping hot or well-chilled 8 oz glass of delicious spring water.


    Who is Premium Waters, Inc.?

    Premium Waters was incorporated by the Chesterman Company in 1994. That same year, we purchased Kandiyohi Bottled Water Company, signaling our reentry into the bottled water industry. Premium Waters is a consortium of bottling plants with a long history in the bottled water business. In 1997, we purchased Chippewa Springs, a company that has been in the spring water business for more than a century. Our corporate offices are located in Minneapolis, MN and Kansas City, MO. Through our growing network of bottling plants and distribution centers, we serve customers throughout the United States. Premium Waters is proud to be a member of the International Bottled Water Association (IBWA). As such, we are subject to strict standards of quality that ensure we continually meet our promises of reliability and satisfaction.


    How do I become a bottled water distributor?

    If you currently distribute other beverage products and would like to learn more about becoming a Premium Waters Distributor, call 612-379-4141 to find the sales representative for your area and inquire about the possibility of working with us.


    What brands are produced/bottled by Premium Waters, Inc.?

    • Chippewa Spring Water
    • Kandiyohi Premium Water
    • Crystal Glen
    • Wisconsin Glacier Springs
    • Glacier Clear
    • Nature's Crystal
    • Aguazul
    • Thirst Extinguisher
    • Various private label brands (store-brand and custom-labels)


    How do I request a donation?

    Premium Waters donates water to hundreds of causes that support community efforts in more than 35 states. If you would like to request a donation, please submit your request in writing to your nearest Premium Waters office (see locations).